Terms of service

Effective July 20, 2026. Last updated July 20, 2026.

These terms are an agreement between you and Prism Foundry LLC, a California limited liability company that operates Mosaira. "We" and "us" mean Prism Foundry LLC. "You" means the person or business using the service.

By creating an account or using Mosaira, you agree to these terms. If you don’t agree, don’t use the service.

1. What Mosaira is

Mosaira is a venue. Clients post projects and makers offer services; the two find each other here and agree terms between themselves. We are not a party to the agreements you make with each other.

We don’t perform the work, supervise it, guarantee it, or employ the people who do it. We don’t verify anyone’s skills, licences, insurance or qualifications unless we say otherwise in writing. Deciding who to hire, and on what terms, is yours.

2. Who can use it

You must be at least 18 and able to enter a binding contract. At launch the service is available in the United States only, and payments run through US bank accounts. You may use it as a client, a maker, or both.

We sign you in with a link sent to your email. Keep access to that inbox secure. Anything done through your account is treated as done by you.

3. Makers are independent

Makers are independent businesses, not our employees, agents, partners or contractors. Specifically:

• Makers set their own rates. We don’t set them, cap them, or deduct our fee from them.
• Makers choose which projects to quote on and which clients to work with, and may decline anything for any lawful reason.
• Makers control how the work gets done, and supply their own tools, materials, workspace and insurance.
• Makers may work anywhere else, including with clients they met here and on competing platforms. We don’t restrict that.
• Makers are responsible for their own licences, permits, registrations and taxes.

Nothing here creates an employment, agency, partnership or joint venture relationship between you and us.

4. Quotes, acceptance and escrow

A maker sends a quote for a fixed total. When a client accepts it, we charge the client and hold the funds until the project is settled. Money moves only when both sides mark the project complete, when both sides agree to end it early, or when we resolve a dispute under section 6.

Accepting a quote commits the client to that maker for that project, and declines the other quotes on it. Payments are handled by Stripe; using the service to pay or be paid means agreeing to Stripe’s terms as well.

5. Our fee

We charge a platform fee of 8% of the quote. The client pays it on top of the maker's rate, so the maker receives the amount they quoted with nothing deducted. The fee is shown before the client pays.

If a project ends early, whether by agreement or by our decision under section 6, we keep the platform fee. The amount the two sides divide is the maker’s quoted rate. We may change the fee, but not for a project already underway: the fee is fixed when the quote is accepted.

6. Ending a project early

Either side can propose ending a project early and splitting the maker’s quoted rate. Nothing moves until the other side accepts the proposed split.

If the two of you can’t agree, or one account is suspended and the funds would otherwise sit indefinitely, we may decide the split ourselves and pay it out. We’ll tell both sides what we decided. We are not a court and we don’t investigate exhaustively. We decide on what we can see so the money isn’t stuck, and our decision is final as far as the platform is concerned. It doesn’t stop you pursuing each other elsewhere.

7. Refunds

Refunds come out of the amount still held for a project, and follow the split agreed under section 6 or decided by us. Once a project is completed and paid out, there is nothing left for us to refund, and any disagreement is between the client and the maker.

8. Your content

You keep ownership of everything you upload: images of your work, project descriptions, logos, messages. You’re responsible for having the right to post it.

You give us a non-exclusive, worldwide, royalty-free licence to host, store, resize and display your content for the purpose of operating and promoting the service. That licence ends when you delete the content or your account, except where we have to keep records under section 10 and for copies already made in backups.

If you believe something here infringes your copyright, see our copyright and DMCA policy.

9. What you may not do

• Post work that isn’t yours, or that you can’t licence to us.
• Misrepresent who you are, your experience, or your qualifications.
• Harass, threaten or discriminate against anyone.
• Use the service for anything illegal, or for work you aren’t licensed to do.
• Scrape the site, or use it to build a competing dataset.
• Interfere with the service, or try to reach data that isn’t yours.

10. Suspension, deletion and records

We can suspend or close an account that breaks these terms, or where we reasonably suspect fraud. If money is being held for an active project when that happens, we’ll settle it under section 6 rather than keeping it.

You can close your account at any time. We delete your profile and uploads, but we keep records of completed transactions, including amounts, dates and the parties, because tax law and payment rules require it and because they may be needed to resolve a later dispute. Our privacy policy explains what is kept and for how long.

11. No warranty

The service is provided as is. We don’t promise it will be uninterrupted or error-free, and we don’t warrant the quality, safety, legality or timeliness of any work arranged through it, or that any client will pay or any maker will deliver.

12. Limits on our liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost work, or damaged or destroyed artwork.

Our total liability to you for any claim is limited to the greater of the platform fees you paid us in the twelve months before the claim, or one hundred dollars ($100). Some states don't allow these limits, in which case they apply to the extent permitted.

13. Indemnity

You agree to cover our costs, including reasonable legal fees, for claims arising out of your use of the service, the work you perform or commission through it, your content, or your breach of these terms.

14. Disagreements with us

If you have a problem with us, email hello@joinmosaira.com first and we'll try to resolve it directly. These terms are governed by the laws of the State of California, without regard to conflict of laws rules, and any dispute will be brought in the state or federal courts located in Los Angeles County, California.

15. Changes

We may update these terms. If a change materially affects your rights, we’ll tell you by email or in the product before it takes effect. Continuing to use the service after that means you accept the change.

16. Contact

Prism Foundry LLC. Email hello@joinmosaira.com.